OPERATIONS MASTERMIND: How Should You Role Out New Policies?

Tuesday, November 19, 6:00am - 7:00am (EST)

Time shown in-04:00 America, New York

As the first person hired solely in an operations role in her agency, Heena Rabadiya is navigating uncharted waters. She joined back in January and has found herself in a bit of a pickle: how does she implement new changes without overwhelming the team, or making a mess of the agency’s already established culture?

“It's such a big thing – I don't think there’s really a quick answer,” admits the operations and finance manager at Collective Content. “I've been really open with our MD. I’ve told them that the moment our current processes won't work is when we start bringing in more people from the outside.”

As the agency grows and brings in new people, Heena foresees more challenges to come, grappling with three big questions: How do you prioritise which policies to implement first? How do you introduce new processes without alienating long-standing team members? And how do you prepare for growth while maintaining the agency's current culture?

So, Hive Mind, we’re turning to you for help with this one. How on Earth can Heena roll out these new processes whilst also maintaining the agency’s culture? If you think you can help Heena, come along to our next operations mastermind and offer your wisdom.

https://agencyhackers.zoom.us/meeting/register/tZckc-6przIqHNHalnlY5tMoVx4z0p25r9MC

83947119065

Add to Calendar 2024/11/19 11:00:00 2024/11/19 12:00:00 Europe/London OPERATIONS MASTERMIND: How Should You Role Out New Policies? As the first person hired solely in an operations role in her agency, Heena Rabadiya is navigating uncharted waters. She joined back in January and has found herself in a bit of a pickle: how does she implement new changes without overwhelming the team, or making a mess of the agency’s already established culture?

“It's such a big thing – I don't think there’s really a quick answer,” admits the operations and finance manager at Collective Content. “I've been really open with our MD. I’ve told them that the moment our current processes won't work is when we start bringing in more people from the outside.”

As the agency grows and brings in new people, Heena foresees more challenges to come, grappling with three big questions: How do you prioritise which policies to implement first? How do you introduce new processes without alienating long-standing team members? And how do you prepare for growth while maintaining the agency's current culture?

So, Hive Mind, we’re turning to you for help with this one. How on Earth can Heena roll out these new processes whilst also maintaining the agency’s culture? If you think you can help Heena, come along to our next operations mastermind and offer your wisdom.

https://agencyhackers.zoom.us/meeting/register/tZckc-6przIqHNHalnlY5tMoVx4z0p25r9MC

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