Surviving the Holidays: Data, Strategies and Customer Care Tips

The holiday shopping season is the busiest time for retailers and consumers. With an increased focus on social media usage for e-commerce in the past few years, we expect a considerable increase across the market. From customer care to traffic, businesses should be ready to see 18% more social messages during the holidays according to the newest data from Sprout Social. 

In this pre-holiday event, we will speak with Sprout Social’s Aubree Smith to discuss some of the newest data, strategies and predictions for brands. The goal of this event is to give our community members tangible ways to prep and provide the data to inform their strategies.

Attendees will walk away with:

• The newest research and data for the 2022 holiday season 
• Ideas to ramp up strategies and customer care team for holidays
• Real-world examples of how brands/retailers are prepping for the end of the year and the steps to execute your campaigns