Wednesday, September 23, 1:00pm - 2:30pm (EDT)
Time zone
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24h
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Join us for a 90-minute session of specially curated content and collaboration amongst the CX executives at the Blues. You will hear about emerging CX trends from other industries, from your competitive landscape in health insurance, and from your peers.
Agenda
10:00 AM PT // 1:00 PM ET
Customer Experience Trends Across Industries
10:15 AM PT // 1:15 PM ET
Customer Experience Innovation Across the Payer Landscape
10:30 AM PT // 1:30 PM ET
Roundtable Discussion – Enhancing the BCBS Customer Experience
11:30 AM PT // 2:30 PM ET
Event Conclusion
https://qualtrics.zoom.us/j/99044021693
Qualtrics Team - Hannah Sieler Sowle, hss@qualtrics.com