Optimizing government experience: How to design and deliver digital government
schedule
Tuesday, March 19, 9:30am - 3:00pm (EDT)
south_america expand_more Time shown in-04:00 America, New York
- (GMT-11:00)Pacific, Midway
- (GMT-11:00)Pacific, Niue
- (GMT-11:00)Pacific, Pago Pago
- (GMT-10:00)Pacific, Honolulu
- (GMT-10:00)Pacific, Rarotonga
- (GMT-10:00)Pacific, Tahiti
- (GMT-09:30)Pacific, Marquesas
- (GMT-09:00)America, Adak
- (GMT-09:00)Pacific, Gambier
- (GMT-08:00)America, Anchorage
- (GMT-08:00)America, Juneau
- (GMT-08:00)America, Metlakatla
- (GMT-08:00)America, Nome
- (GMT-08:00)America, Sitka
- (GMT-08:00)America, Yakutat
- (GMT-08:00)Pacific, Pitcairn
- (GMT-07:00)America, Creston
- (GMT-07:00)America, Dawson
- (GMT-07:00)America, Dawson Creek
- (GMT-07:00)America, Fort Nelson
- (GMT-07:00)America, Hermosillo
- (GMT-07:00)America, Los Angeles
- (GMT-07:00)America, Mazatlan
- (GMT-07:00)America, Phoenix
- (GMT-07:00)America, Tijuana
- (GMT-07:00)America, Vancouver
- (GMT-07:00)America, Whitehorse
- (GMT-06:00)America, Bahia Banderas
- (GMT-06:00)America, Belize
- (GMT-06:00)America, Boise
- (GMT-06:00)America, Cambridge Bay
- (GMT-06:00)America, Chihuahua
- (GMT-06:00)America, Ciudad Juarez
- (GMT-06:00)America, Costa Rica
- (GMT-06:00)America, Denver
- (GMT-06:00)America, Edmonton
- (GMT-06:00)America, El Salvador
- (GMT-06:00)America, Guatemala
- (GMT-06:00)America, Inuvik
- (GMT-06:00)America, Managua
- (GMT-06:00)America, Merida
- (GMT-06:00)America, Mexico City
- (GMT-06:00)America, Monterrey
- (GMT-06:00)America, Regina
- (GMT-06:00)America, Swift Current
- (GMT-06:00)America, Tegucigalpa
- (GMT-06:00)Pacific, Galapagos
- (GMT-05:00)America, Atikokan
- (GMT-05:00)America, Bogota
- (GMT-05:00)America, Cancun
- (GMT-05:00)America, Cayman
- (GMT-05:00)America, Chicago
- (GMT-05:00)America, Eirunepe
- (GMT-05:00)America, Guayaquil
- (GMT-05:00)America, Indiana, Knox
- (GMT-05:00)America, Indiana, Tell City
- (GMT-05:00)America, Jamaica
- (GMT-05:00)America, Lima
- (GMT-05:00)America, Matamoros
- (GMT-05:00)America, Menominee
- (GMT-05:00)America, North Dakota, Beulah
- (GMT-05:00)America, North Dakota, Center
- (GMT-05:00)America, North Dakota, New Salem
- (GMT-05:00)America, Ojinaga
- (GMT-05:00)America, Panama
- (GMT-05:00)America, Rankin Inlet
- (GMT-05:00)America, Resolute
- (GMT-05:00)America, Rio Branco
- (GMT-05:00)America, Winnipeg
- (GMT-05:00)Pacific, Easter
- (GMT-04:00)America, Anguilla
- (GMT-04:00)America, Antigua
- (GMT-04:00)America, Aruba
- (GMT-04:00)America, Barbados
- (GMT-04:00)America, Blanc-Sablon
- (GMT-04:00)America, Boa Vista
- (GMT-04:00)America, Campo Grande
- (GMT-04:00)America, Caracas
- (GMT-04:00)America, Cuiaba
- (GMT-04:00)America, Curacao
- (GMT-04:00)America, Detroit
- (GMT-04:00)America, Dominica
- (GMT-04:00)America, Grand Turk
- (GMT-04:00)America, Grenada
- (GMT-04:00)America, Guadeloupe
- (GMT-04:00)America, Guyana
- (GMT-04:00)America, Havana
- (GMT-04:00)America, Indiana, Indianapolis
- (GMT-04:00)America, Indiana, Marengo
- (GMT-04:00)America, Indiana, Petersburg
- (GMT-04:00)America, Indiana, Vevay
- (GMT-04:00)America, Indiana, Vincennes
- (GMT-04:00)America, Indiana, Winamac
- (GMT-04:00)America, Iqaluit
- (GMT-04:00)America, Kentucky, Louisville
- (GMT-04:00)America, Kentucky, Monticello
- (GMT-04:00)America, Kralendijk
- (GMT-04:00)America, La Paz
- (GMT-04:00)America, Lower Princes
- (GMT-04:00)America, Manaus
- (GMT-04:00)America, Marigot
- (GMT-04:00)America, Martinique
- (GMT-04:00)America, Montserrat
- (GMT-04:00)America, Nassau
- (GMT-04:00)America, New York
- (GMT-04:00)America, Port of Spain
- (GMT-04:00)America, Port-au-Prince
- (GMT-04:00)America, Porto Velho
- (GMT-04:00)America, Puerto Rico
- (GMT-04:00)America, Santo Domingo
- (GMT-04:00)America, St Barthelemy
- (GMT-04:00)America, St Kitts
- (GMT-04:00)America, St Lucia
- (GMT-04:00)America, St Thomas
- (GMT-04:00)America, St Vincent
- (GMT-04:00)America, Toronto
- (GMT-04:00)America, Tortola
- (GMT-03:00)America, Araguaina
- (GMT-03:00)America, Argentina, Buenos Aires
- (GMT-03:00)America, Argentina, Catamarca
- (GMT-03:00)America, Argentina, Cordoba
- (GMT-03:00)America, Argentina, Jujuy
- (GMT-03:00)America, Argentina, La Rioja
- (GMT-03:00)America, Argentina, Mendoza
- (GMT-03:00)America, Argentina, Rio Gallegos
- (GMT-03:00)America, Argentina, Salta
- (GMT-03:00)America, Argentina, San Juan
- (GMT-03:00)America, Argentina, San Luis
- (GMT-03:00)America, Argentina, Tucuman
- (GMT-03:00)America, Argentina, Ushuaia
- (GMT-03:00)America, Asuncion
- (GMT-03:00)America, Bahia
- (GMT-03:00)America, Belem
- (GMT-03:00)America, Cayenne
- (GMT-03:00)America, Fortaleza
- (GMT-03:00)America, Glace Bay
- (GMT-03:00)America, Goose Bay
- (GMT-03:00)America, Halifax
- (GMT-03:00)America, Maceio
- (GMT-03:00)America, Moncton
- (GMT-03:00)America, Montevideo
- (GMT-03:00)America, Paramaribo
- (GMT-03:00)America, Punta Arenas
- (GMT-03:00)America, Recife
- (GMT-03:00)America, Santarem
- (GMT-03:00)America, Santiago
- (GMT-03:00)America, Sao Paulo
- (GMT-03:00)America, Thule
- (GMT-03:00)Antarctica, Palmer
- (GMT-03:00)Antarctica, Rothera
- (GMT-03:00)Atlantic, Bermuda
- (GMT-03:00)Atlantic, Stanley
- (GMT-02:30)America, St Johns
- (GMT-02:00)America, Miquelon
- (GMT-02:00)America, Noronha
- (GMT-02:00)America, Nuuk
- (GMT-02:00)America, Scoresbysund
- (GMT-02:00)Atlantic, South Georgia
- (GMT-01:00)Atlantic, Azores
- (GMT-01:00)Atlantic, Cape Verde
- (GMT+00:00)Africa, Abidjan
- (GMT+00:00)Africa, Accra
- (GMT+00:00)Africa, Bamako
- (GMT+00:00)Africa, Banjul
- (GMT+00:00)Africa, Bissau
- (GMT+00:00)Africa, Casablanca
- (GMT+00:00)Africa, Conakry
- (GMT+00:00)Africa, Dakar
- (GMT+00:00)Africa, El Aaiun
- (GMT+00:00)Africa, Freetown
- (GMT+00:00)Africa, Lome
- (GMT+00:00)Africa, Monrovia
- (GMT+00:00)Africa, Nouakchott
- (GMT+00:00)Africa, Ouagadougou
- (GMT+00:00)Africa, Sao Tome
- (GMT+00:00)America, Danmarkshavn
- (GMT+00:00)Antarctica, Troll
- (GMT+00:00)Atlantic, Canary
- (GMT+00:00)Atlantic, Faroe
- (GMT+00:00)Atlantic, Madeira
- (GMT+00:00)Atlantic, Reykjavik
- (GMT+00:00)Atlantic, St Helena
- (GMT+00:00)Europe, Dublin
- (GMT+00:00)Europe, Guernsey
- (GMT+00:00)Europe, Isle of Man
- (GMT+00:00)Europe, Jersey
- (GMT+00:00)Europe, Lisbon
- (GMT+00:00)Europe, London
- (GMT+00:00)UTC
- (GMT+01:00)Africa, Algiers
- (GMT+01:00)Africa, Bangui
- (GMT+01:00)Africa, Brazzaville
- (GMT+01:00)Africa, Ceuta
- (GMT+01:00)Africa, Douala
- (GMT+01:00)Africa, Kinshasa
- (GMT+01:00)Africa, Lagos
- (GMT+01:00)Africa, Libreville
- (GMT+01:00)Africa, Luanda
- (GMT+01:00)Africa, Malabo
- (GMT+01:00)Africa, Ndjamena
- (GMT+01:00)Africa, Niamey
- (GMT+01:00)Africa, Porto-Novo
- (GMT+01:00)Africa, Tunis
- (GMT+01:00)Arctic, Longyearbyen
- (GMT+01:00)Europe, Amsterdam
- (GMT+01:00)Europe, Andorra
- (GMT+01:00)Europe, Belgrade
- (GMT+01:00)Europe, Berlin
- (GMT+01:00)Europe, Bratislava
- (GMT+01:00)Europe, Brussels
- (GMT+01:00)Europe, Budapest
- (GMT+01:00)Europe, Busingen
- (GMT+01:00)Europe, Copenhagen
- (GMT+01:00)Europe, Gibraltar
- (GMT+01:00)Europe, Ljubljana
- (GMT+01:00)Europe, Luxembourg
- (GMT+01:00)Europe, Madrid
- (GMT+01:00)Europe, Malta
- (GMT+01:00)Europe, Monaco
- (GMT+01:00)Europe, Oslo
- (GMT+01:00)Europe, Paris
- (GMT+01:00)Europe, Podgorica
- (GMT+01:00)Europe, Prague
- (GMT+01:00)Europe, Rome
- (GMT+01:00)Europe, San Marino
- (GMT+01:00)Europe, Sarajevo
- (GMT+01:00)Europe, Skopje
- (GMT+01:00)Europe, Stockholm
- (GMT+01:00)Europe, Tirane
- (GMT+01:00)Europe, Vaduz
- (GMT+01:00)Europe, Vatican
- (GMT+01:00)Europe, Vienna
- (GMT+01:00)Europe, Warsaw
- (GMT+01:00)Europe, Zagreb
- (GMT+01:00)Europe, Zurich
- (GMT+02:00)Africa, Blantyre
- (GMT+02:00)Africa, Bujumbura
- (GMT+02:00)Africa, Cairo
- (GMT+02:00)Africa, Gaborone
- (GMT+02:00)Africa, Harare
- (GMT+02:00)Africa, Johannesburg
- (GMT+02:00)Africa, Juba
- (GMT+02:00)Africa, Khartoum
- (GMT+02:00)Africa, Kigali
- (GMT+02:00)Africa, Lubumbashi
- (GMT+02:00)Africa, Lusaka
- (GMT+02:00)Africa, Maputo
- (GMT+02:00)Africa, Maseru
- (GMT+02:00)Africa, Mbabane
- (GMT+02:00)Africa, Tripoli
- (GMT+02:00)Africa, Windhoek
- (GMT+02:00)Asia, Beirut
- (GMT+02:00)Asia, Famagusta
- (GMT+02:00)Asia, Gaza
- (GMT+02:00)Asia, Hebron
- (GMT+02:00)Asia, Jerusalem
- (GMT+02:00)Asia, Nicosia
- (GMT+02:00)Europe, Athens
- (GMT+02:00)Europe, Bucharest
- (GMT+02:00)Europe, Chisinau
- (GMT+02:00)Europe, Helsinki
- (GMT+02:00)Europe, Kaliningrad
- (GMT+02:00)Europe, Kyiv
- (GMT+02:00)Europe, Mariehamn
- (GMT+02:00)Europe, Riga
- (GMT+02:00)Europe, Sofia
- (GMT+02:00)Europe, Tallinn
- (GMT+02:00)Europe, Vilnius
- (GMT+03:00)Africa, Addis Ababa
- (GMT+03:00)Africa, Asmara
- (GMT+03:00)Africa, Dar es Salaam
- (GMT+03:00)Africa, Djibouti
- (GMT+03:00)Africa, Kampala
- (GMT+03:00)Africa, Mogadishu
- (GMT+03:00)Africa, Nairobi
- (GMT+03:00)Antarctica, Syowa
- (GMT+03:00)Asia, Aden
- (GMT+03:00)Asia, Amman
- (GMT+03:00)Asia, Baghdad
- (GMT+03:00)Asia, Bahrain
- (GMT+03:00)Asia, Damascus
- (GMT+03:00)Asia, Kuwait
- (GMT+03:00)Asia, Qatar
- (GMT+03:00)Asia, Riyadh
- (GMT+03:00)Europe, Istanbul
- (GMT+03:00)Europe, Kirov
- (GMT+03:00)Europe, Minsk
- (GMT+03:00)Europe, Moscow
- (GMT+03:00)Europe, Simferopol
- (GMT+03:00)Europe, Volgograd
- (GMT+03:00)Indian, Antananarivo
- (GMT+03:00)Indian, Comoro
- (GMT+03:00)Indian, Mayotte
- (GMT+03:30)Asia, Tehran
- (GMT+04:00)Asia, Baku
- (GMT+04:00)Asia, Dubai
- (GMT+04:00)Asia, Muscat
- (GMT+04:00)Asia, Tbilisi
- (GMT+04:00)Asia, Yerevan
- (GMT+04:00)Europe, Astrakhan
- (GMT+04:00)Europe, Samara
- (GMT+04:00)Europe, Saratov
- (GMT+04:00)Europe, Ulyanovsk
- (GMT+04:00)Indian, Mahe
- (GMT+04:00)Indian, Mauritius
- (GMT+04:00)Indian, Reunion
- (GMT+04:30)Asia, Kabul
- (GMT+05:00)Antarctica, Mawson
- (GMT+05:00)Antarctica, Vostok
- (GMT+05:00)Asia, Almaty
- (GMT+05:00)Asia, Aqtau
- (GMT+05:00)Asia, Aqtobe
- (GMT+05:00)Asia, Ashgabat
- (GMT+05:00)Asia, Atyrau
- (GMT+05:00)Asia, Dushanbe
- (GMT+05:00)Asia, Karachi
- (GMT+05:00)Asia, Oral
- (GMT+05:00)Asia, Qostanay
- (GMT+05:00)Asia, Qyzylorda
- (GMT+05:00)Asia, Samarkand
- (GMT+05:00)Asia, Tashkent
- (GMT+05:00)Asia, Yekaterinburg
- (GMT+05:00)Indian, Kerguelen
- (GMT+05:00)Indian, Maldives
- (GMT+05:30)Asia, Colombo
- (GMT+05:30)Asia, Kolkata
- (GMT+05:45)Asia, Kathmandu
- (GMT+06:00)Asia, Bishkek
- (GMT+06:00)Asia, Dhaka
- (GMT+06:00)Asia, Omsk
- (GMT+06:00)Asia, Thimphu
- (GMT+06:00)Asia, Urumqi
- (GMT+06:00)Indian, Chagos
- (GMT+06:30)Asia, Yangon
- (GMT+06:30)Indian, Cocos
- (GMT+07:00)Antarctica, Davis
- (GMT+07:00)Asia, Bangkok
- (GMT+07:00)Asia, Barnaul
- (GMT+07:00)Asia, Ho Chi Minh
- (GMT+07:00)Asia, Hovd
- (GMT+07:00)Asia, Jakarta
- (GMT+07:00)Asia, Krasnoyarsk
- (GMT+07:00)Asia, Novokuznetsk
- (GMT+07:00)Asia, Novosibirsk
- (GMT+07:00)Asia, Phnom Penh
- (GMT+07:00)Asia, Pontianak
- (GMT+07:00)Asia, Tomsk
- (GMT+07:00)Asia, Vientiane
- (GMT+07:00)Indian, Christmas
- (GMT+08:00)Antarctica, Casey
- (GMT+08:00)Asia, Brunei
- (GMT+08:00)Asia, Hong Kong
- (GMT+08:00)Asia, Irkutsk
- (GMT+08:00)Asia, Kuala Lumpur
- (GMT+08:00)Asia, Kuching
- (GMT+08:00)Asia, Macau
- (GMT+08:00)Asia, Makassar
- (GMT+08:00)Asia, Manila
- (GMT+08:00)Asia, Shanghai
- (GMT+08:00)Asia, Singapore
- (GMT+08:00)Asia, Taipei
- (GMT+08:00)Asia, Ulaanbaatar
- (GMT+08:00)Australia, Perth
- (GMT+08:45)Australia, Eucla
- (GMT+09:00)Asia, Chita
- (GMT+09:00)Asia, Dili
- (GMT+09:00)Asia, Jayapura
- (GMT+09:00)Asia, Khandyga
- (GMT+09:00)Asia, Pyongyang
- (GMT+09:00)Asia, Seoul
- (GMT+09:00)Asia, Tokyo
- (GMT+09:00)Asia, Yakutsk
- (GMT+09:00)Pacific, Palau
- (GMT+09:30)Australia, Darwin
- (GMT+10:00)Antarctica, DumontDUrville
- (GMT+10:00)Asia, Ust-Nera
- (GMT+10:00)Asia, Vladivostok
- (GMT+10:00)Australia, Brisbane
- (GMT+10:00)Australia, Lindeman
- (GMT+10:00)Pacific, Chuuk
- (GMT+10:00)Pacific, Guam
- (GMT+10:00)Pacific, Port Moresby
- (GMT+10:00)Pacific, Saipan
- (GMT+10:30)Australia, Adelaide
- (GMT+10:30)Australia, Broken Hill
- (GMT+11:00)Antarctica, Macquarie
- (GMT+11:00)Asia, Magadan
- (GMT+11:00)Asia, Sakhalin
- (GMT+11:00)Asia, Srednekolymsk
- (GMT+11:00)Australia, Hobart
- (GMT+11:00)Australia, Lord Howe
- (GMT+11:00)Australia, Melbourne
- (GMT+11:00)Australia, Sydney
- (GMT+11:00)Pacific, Bougainville
- (GMT+11:00)Pacific, Efate
- (GMT+11:00)Pacific, Guadalcanal
- (GMT+11:00)Pacific, Kosrae
- (GMT+11:00)Pacific, Noumea
- (GMT+11:00)Pacific, Pohnpei
- (GMT+12:00)Asia, Anadyr
- (GMT+12:00)Asia, Kamchatka
- (GMT+12:00)Pacific, Fiji
- (GMT+12:00)Pacific, Funafuti
- (GMT+12:00)Pacific, Kwajalein
- (GMT+12:00)Pacific, Majuro
- (GMT+12:00)Pacific, Nauru
- (GMT+12:00)Pacific, Norfolk
- (GMT+12:00)Pacific, Tarawa
- (GMT+12:00)Pacific, Wake
- (GMT+12:00)Pacific, Wallis
- (GMT+13:00)Antarctica, McMurdo
- (GMT+13:00)Pacific, Apia
- (GMT+13:00)Pacific, Auckland
- (GMT+13:00)Pacific, Fakaofo
- (GMT+13:00)Pacific, Kanton
- (GMT+13:00)Pacific, Tongatapu
- (GMT+13:45)Pacific, Chatham
- (GMT+14:00)Pacific, Kiritimati
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Join Qualtrics for a half-day community session where you’ll hear from former and current government practitioners and Customer Experience (CX) leaders about what it takes to design and deliver digital-first government. Our speakers are at different maturity stages in their CX journey and will share their approach to building CX in government and prioritizing CX in their organizations. We’ll end with a hands-on training session on how to create a Customer Journey Map, so you learn:
- How to think about your services from a customer’s point of view
- How to map their experience and identify the moments that matter
Attendees will leave with a journey map template they can leverage in their own work!
location_on
700 San Jacinto Street Austin, TX 78701
person
Qualtrics Team, success@qualtrics.com