Tuesday, January 28, 12:00pm - 1:00pm (EST)
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24h
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Ryan Hayes, Mulberry Technology
In today’s marketplace, extended warranties and furniture protection programs often frustrate customers due to low approval rates and lengthy resolution processes. This session will explore the evolving landscape of product protection and how innovative technology can enhance customer experience. Ryan Hayes from Mulberry Technology will share insights into how AI-powered claims approval systems and transparent, hassle-free coverage are setting new standards in the industry. Attendees will gain a deeper understanding of emerging trends and practical strategies for improving customer satisfaction with product protection programs.
Ryan Hayes, Mulberry Technology
In today’s marketplace, extended warranties and furniture protection programs often frustrate customers due to low approval rates and lengthy resolution processes. This session will explore the evolving landscape of product protection and how innovative technology can enhance customer experience. Ryan Hayes from Mulberry Technology will share insights into how AI-powered claims approval systems and transparent, hassle-free coverage are setting new standards in the industry. Attendees will gain a deeper understanding of emerging trends and practical strategies for improving customer satisfaction with product protection programs.
Las Vegas Market - Showroom B1050 - HFA Resource Center
Kaprice Crawford, kcrawford@nahfa.org