Talkdesk: CAI’s AI-powered Service Desk Transformation at Gartner IT Symposium

Join this must-attend session to explore a real-world case study on how CAI leveraged AI to transition from outdated technology to a modern customer service operation. Discover how AI automated tasks, offered actionable insights, and enabled proactive, personalized service. The session will cover the challenges faced with legacy systems and the benefits of adopting Talkdesk Copilot, an AI-powered assistant that streamlined workflows and enhanced service quality. Don’t miss this opportunity to gain insights into AI’s transformative power.