Monday, July 29, 12:30pm - 1:25pm (EDT)
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Some people bristle or are afraid the moment they hear that CX or UX should be a large org. Evidently we want a large Engineering org, and possibly a large Product org. But CX/UX? Holy cats, keep them small... but why?
Debbie will read her article, "CX Should Be a Large Org," open a discussion, and take questions. https://rbefored.com/cx-should-be-a-large-org-0faaa1c59e1b
This webinar will be recorded and made available within hours to our Patreon members at any paid level. https://patreon.com/cxcc Two weeks later, it’ll be available to the public on our YouTube channel. https://youtube.com/@cx-cc
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Debbie Levitt, deb@deltacx.com