Discover how the biggest brands in the Benelux create breakthrough experiences during uncertain times

Wednesday, October 19, 3:00am - 9:30am (EDT)

Time shown in-05:00 America, New York

Join other business leaders for the Benelux’ largest experience management event in 2022. At Experience Amsterdam, hear from top brands and Qualtrics leaders on how you break through the noise and solve the biggest challenges facing your business.

From employee burnout to skyrocketing consumer expectations, we’ll look at how you get laser-focused on the experiences that will help you keep customers and employees - and keep them happy.

Throughout the event, you’ll get the chance to connect with peers, share ideas, and learn how other businesses are designing experiences that deliver real ROI. Explore how superior experiences are the differentiating factor for brands during tough times. Hear from Bruce Temkin on how leaders navigate upheaval and continue to deliver for customers and employees.

Discover how top brands are able to focus on what matters most to their customers and employees. Take a look at the technology that helps you to turn vast amounts of customer data into action.

Agenda:

9:00 – 9:45 – Registration & Breakfast
10:00 – 14:30 – Mainstage Keynotes + XM Stories, incl. Networking Lunch Break
BOOKING.COM // Tom Mullender, B2B Partner Experience Insights Manager
BOOKING.COM // Courtney Maywald, Director B2B Marketing Communications
PROXIMUS // Laurent Lemay, Head of Customer & Market Intelligence
BAIN & COMPANY // Laurens-Jan Olsthoorn, Partner
QUALTRICS // Bob Tullemans & Kaya van Enckevort, Regional Leadership
XM Institute // Bruce Temkin, Head of the Qualtrics XM Institute
QUALTRICS // Joost Houtman, EX Solution Strategist
QUALTRICS // Otto Vroegop, CX Solution Strategist

14:30 – 15:30 – Refreshments + Networking

Add to Calendar 2022/10/19 09:00:00 2022/10/19 15:30:00 Europe/Amsterdam Discover how the biggest brands in the Benelux create breakthrough experiences during uncertain times Join other business leaders for the Benelux’ largest experience management event in 2022. At Experience Amsterdam, hear from top brands and Qualtrics leaders on how you break through the noise and solve the biggest challenges facing your business.

From employee burnout to skyrocketing consumer expectations, we’ll look at how you get laser-focused on the experiences that will help you keep customers and employees - and keep them happy.

Throughout the event, you’ll get the chance to connect with peers, share ideas, and learn how other businesses are designing experiences that deliver real ROI. Explore how superior experiences are the differentiating factor for brands during tough times. Hear from Bruce Temkin on how leaders navigate upheaval and continue to deliver for customers and employees.

Discover how top brands are able to focus on what matters most to their customers and employees. Take a look at the technology that helps you to turn vast amounts of customer data into action.

Agenda:

9:00 – 9:45 – Registration & Breakfast
10:00 – 14:30 – Mainstage Keynotes + XM Stories, incl. Networking Lunch Break
BOOKING.COM // Tom Mullender, B2B Partner Experience Insights Manager
BOOKING.COM // Courtney Maywald, Director B2B Marketing Communications
PROXIMUS // Laurent Lemay, Head of Customer & Market Intelligence
BAIN & COMPANY // Laurens-Jan Olsthoorn, Partner
QUALTRICS // Bob Tullemans & Kaya van Enckevort, Regional Leadership
XM Institute // Bruce Temkin, Head of the Qualtrics XM Institute
QUALTRICS // Joost Houtman, EX Solution Strategist
QUALTRICS // Otto Vroegop, CX Solution Strategist

14:30 – 15:30 – Refreshments + Networking

Het Scheepvaartmuseum | The National Maritime Museum false MM/DD/YYYY 1440 OPAQUE aafiBVKNczcJEUNkLmkN34551

Het Scheepvaartmuseum | The National Maritime Museum

Qualtrics Team, success@qualtrics.com

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