Measuring Customer Experience: Are You Living up to Your Mission?

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Monday, January 29, 5:30pm - 6:30pm (EST)

south_america expand_more Time shown in-05:00 America, New York
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Time zone

am/pm

24h

  • (GMT-11:00)Pacific, Midway
  • (GMT-11:00)Pacific, Niue
  • (GMT-11:00)Pacific, Pago Pago
  • (GMT-10:00)America, Adak
  • (GMT-10:00)Pacific, Honolulu
  • (GMT-10:00)Pacific, Rarotonga
  • (GMT-10:00)Pacific, Tahiti
  • (GMT-09:30)Pacific, Marquesas
  • (GMT-09:00)America, Anchorage
  • (GMT-09:00)America, Juneau
  • (GMT-09:00)America, Metlakatla
  • (GMT-09:00)America, Nome
  • (GMT-09:00)America, Sitka
  • (GMT-09:00)America, Yakutat
  • (GMT-09:00)Pacific, Gambier
  • (GMT-08:00)America, Los Angeles
  • (GMT-08:00)America, Tijuana
  • (GMT-08:00)America, Vancouver
  • (GMT-08:00)Pacific, Pitcairn
  • (GMT-07:00)America, Boise
  • (GMT-07:00)America, Cambridge Bay
  • (GMT-07:00)America, Ciudad Juarez
  • (GMT-07:00)America, Creston
  • (GMT-07:00)America, Dawson
  • (GMT-07:00)America, Dawson Creek
  • (GMT-07:00)America, Denver
  • (GMT-07:00)America, Edmonton
  • (GMT-07:00)America, Fort Nelson
  • (GMT-07:00)America, Hermosillo
  • (GMT-07:00)America, Inuvik
  • (GMT-07:00)America, Mazatlan
  • (GMT-07:00)America, Phoenix
  • (GMT-07:00)America, Whitehorse
  • (GMT-06:00)America, Bahia Banderas
  • (GMT-06:00)America, Belize
  • (GMT-06:00)America, Chicago
  • (GMT-06:00)America, Chihuahua
  • (GMT-06:00)America, Costa Rica
  • (GMT-06:00)America, El Salvador
  • (GMT-06:00)America, Guatemala
  • (GMT-06:00)America, Indiana, Knox
  • (GMT-06:00)America, Indiana, Tell City
  • (GMT-06:00)America, Managua
  • (GMT-06:00)America, Matamoros
  • (GMT-06:00)America, Menominee
  • (GMT-06:00)America, Merida
  • (GMT-06:00)America, Mexico City
  • (GMT-06:00)America, Monterrey
  • (GMT-06:00)America, North Dakota, Beulah
  • (GMT-06:00)America, North Dakota, Center
  • (GMT-06:00)America, North Dakota, New Salem
  • (GMT-06:00)America, Ojinaga
  • (GMT-06:00)America, Rankin Inlet
  • (GMT-06:00)America, Regina
  • (GMT-06:00)America, Resolute
  • (GMT-06:00)America, Swift Current
  • (GMT-06:00)America, Tegucigalpa
  • (GMT-06:00)America, Winnipeg
  • (GMT-06:00)Pacific, Galapagos
  • (GMT-05:00)America, Atikokan
  • (GMT-05:00)America, Bogota
  • (GMT-05:00)America, Cancun
  • (GMT-05:00)America, Cayman
  • (GMT-05:00)America, Detroit
  • (GMT-05:00)America, Eirunepe
  • (GMT-05:00)America, Grand Turk
  • (GMT-05:00)America, Guayaquil
  • (GMT-05:00)America, Havana
  • (GMT-05:00)America, Indiana, Indianapolis
  • (GMT-05:00)America, Indiana, Marengo
  • (GMT-05:00)America, Indiana, Petersburg
  • (GMT-05:00)America, Indiana, Vevay
  • (GMT-05:00)America, Indiana, Vincennes
  • (GMT-05:00)America, Indiana, Winamac
  • (GMT-05:00)America, Iqaluit
  • (GMT-05:00)America, Jamaica
  • (GMT-05:00)America, Kentucky, Louisville
  • (GMT-05:00)America, Kentucky, Monticello
  • (GMT-05:00)America, Lima
  • (GMT-05:00)America, Nassau
  • (GMT-05:00)America, New York
  • (GMT-05:00)America, Panama
  • (GMT-05:00)America, Port-au-Prince
  • (GMT-05:00)America, Rio Branco
  • (GMT-05:00)America, Toronto
  • (GMT-05:00)Pacific, Easter
  • (GMT-04:00)America, Anguilla
  • (GMT-04:00)America, Antigua
  • (GMT-04:00)America, Aruba
  • (GMT-04:00)America, Barbados
  • (GMT-04:00)America, Blanc-Sablon
  • (GMT-04:00)America, Boa Vista
  • (GMT-04:00)America, Campo Grande
  • (GMT-04:00)America, Caracas
  • (GMT-04:00)America, Cuiaba
  • (GMT-04:00)America, Curacao
  • (GMT-04:00)America, Dominica
  • (GMT-04:00)America, Glace Bay
  • (GMT-04:00)America, Goose Bay
  • (GMT-04:00)America, Grenada
  • (GMT-04:00)America, Guadeloupe
  • (GMT-04:00)America, Guyana
  • (GMT-04:00)America, Halifax
  • (GMT-04:00)America, Kralendijk
  • (GMT-04:00)America, La Paz
  • (GMT-04:00)America, Lower Princes
  • (GMT-04:00)America, Manaus
  • (GMT-04:00)America, Marigot
  • (GMT-04:00)America, Martinique
  • (GMT-04:00)America, Moncton
  • (GMT-04:00)America, Montserrat
  • (GMT-04:00)America, Port of Spain
  • (GMT-04:00)America, Porto Velho
  • (GMT-04:00)America, Puerto Rico
  • (GMT-04:00)America, Santo Domingo
  • (GMT-04:00)America, St Barthelemy
  • (GMT-04:00)America, St Kitts
  • (GMT-04:00)America, St Lucia
  • (GMT-04:00)America, St Thomas
  • (GMT-04:00)America, St Vincent
  • (GMT-04:00)America, Thule
  • (GMT-04:00)America, Tortola
  • (GMT-04:00)Atlantic, Bermuda
  • (GMT-03:30)America, St Johns
  • (GMT-03:00)America, Araguaina
  • (GMT-03:00)America, Argentina, Buenos Aires
  • (GMT-03:00)America, Argentina, Catamarca
  • (GMT-03:00)America, Argentina, Cordoba
  • (GMT-03:00)America, Argentina, Jujuy
  • (GMT-03:00)America, Argentina, La Rioja
  • (GMT-03:00)America, Argentina, Mendoza
  • (GMT-03:00)America, Argentina, Rio Gallegos
  • (GMT-03:00)America, Argentina, Salta
  • (GMT-03:00)America, Argentina, San Juan
  • (GMT-03:00)America, Argentina, San Luis
  • (GMT-03:00)America, Argentina, Tucuman
  • (GMT-03:00)America, Argentina, Ushuaia
  • (GMT-03:00)America, Asuncion
  • (GMT-03:00)America, Bahia
  • (GMT-03:00)America, Belem
  • (GMT-03:00)America, Cayenne
  • (GMT-03:00)America, Fortaleza
  • (GMT-03:00)America, Maceio
  • (GMT-03:00)America, Miquelon
  • (GMT-03:00)America, Montevideo
  • (GMT-03:00)America, Paramaribo
  • (GMT-03:00)America, Punta Arenas
  • (GMT-03:00)America, Recife
  • (GMT-03:00)America, Santarem
  • (GMT-03:00)America, Santiago
  • (GMT-03:00)America, Sao Paulo
  • (GMT-03:00)Antarctica, Palmer
  • (GMT-03:00)Antarctica, Rothera
  • (GMT-03:00)Atlantic, Stanley
  • (GMT-02:00)America, Noronha
  • (GMT-02:00)America, Nuuk
  • (GMT-02:00)America, Scoresbysund
  • (GMT-02:00)Atlantic, South Georgia
  • (GMT-01:00)Atlantic, Azores
  • (GMT-01:00)Atlantic, Cape Verde
  • (GMT+00:00)Africa, Abidjan
  • (GMT+00:00)Africa, Accra
  • (GMT+00:00)Africa, Bamako
  • (GMT+00:00)Africa, Banjul
  • (GMT+00:00)Africa, Bissau
  • (GMT+00:00)Africa, Conakry
  • (GMT+00:00)Africa, Dakar
  • (GMT+00:00)Africa, Freetown
  • (GMT+00:00)Africa, Lome
  • (GMT+00:00)Africa, Monrovia
  • (GMT+00:00)Africa, Nouakchott
  • (GMT+00:00)Africa, Ouagadougou
  • (GMT+00:00)Africa, Sao Tome
  • (GMT+00:00)America, Danmarkshavn
  • (GMT+00:00)Antarctica, Troll
  • (GMT+00:00)Atlantic, Canary
  • (GMT+00:00)Atlantic, Faroe
  • (GMT+00:00)Atlantic, Madeira
  • (GMT+00:00)Atlantic, Reykjavik
  • (GMT+00:00)Atlantic, St Helena
  • (GMT+00:00)Europe, Dublin
  • (GMT+00:00)Europe, Guernsey
  • (GMT+00:00)Europe, Isle of Man
  • (GMT+00:00)Europe, Jersey
  • (GMT+00:00)Europe, Lisbon
  • (GMT+00:00)Europe, London
  • (GMT+00:00)UTC
  • (GMT+01:00)Africa, Algiers
  • (GMT+01:00)Africa, Bangui
  • (GMT+01:00)Africa, Brazzaville
  • (GMT+01:00)Africa, Casablanca
  • (GMT+01:00)Africa, Ceuta
  • (GMT+01:00)Africa, Douala
  • (GMT+01:00)Africa, El Aaiun
  • (GMT+01:00)Africa, Kinshasa
  • (GMT+01:00)Africa, Lagos
  • (GMT+01:00)Africa, Libreville
  • (GMT+01:00)Africa, Luanda
  • (GMT+01:00)Africa, Malabo
  • (GMT+01:00)Africa, Ndjamena
  • (GMT+01:00)Africa, Niamey
  • (GMT+01:00)Africa, Porto-Novo
  • (GMT+01:00)Africa, Tunis
  • (GMT+01:00)Arctic, Longyearbyen
  • (GMT+01:00)Europe, Amsterdam
  • (GMT+01:00)Europe, Andorra
  • (GMT+01:00)Europe, Belgrade
  • (GMT+01:00)Europe, Berlin
  • (GMT+01:00)Europe, Bratislava
  • (GMT+01:00)Europe, Brussels
  • (GMT+01:00)Europe, Budapest
  • (GMT+01:00)Europe, Busingen
  • (GMT+01:00)Europe, Copenhagen
  • (GMT+01:00)Europe, Gibraltar
  • (GMT+01:00)Europe, Ljubljana
  • (GMT+01:00)Europe, Luxembourg
  • (GMT+01:00)Europe, Madrid
  • (GMT+01:00)Europe, Malta
  • (GMT+01:00)Europe, Monaco
  • (GMT+01:00)Europe, Oslo
  • (GMT+01:00)Europe, Paris
  • (GMT+01:00)Europe, Podgorica
  • (GMT+01:00)Europe, Prague
  • (GMT+01:00)Europe, Rome
  • (GMT+01:00)Europe, San Marino
  • (GMT+01:00)Europe, Sarajevo
  • (GMT+01:00)Europe, Skopje
  • (GMT+01:00)Europe, Stockholm
  • (GMT+01:00)Europe, Tirane
  • (GMT+01:00)Europe, Vaduz
  • (GMT+01:00)Europe, Vatican
  • (GMT+01:00)Europe, Vienna
  • (GMT+01:00)Europe, Warsaw
  • (GMT+01:00)Europe, Zagreb
  • (GMT+01:00)Europe, Zurich
  • (GMT+02:00)Africa, Blantyre
  • (GMT+02:00)Africa, Bujumbura
  • (GMT+02:00)Africa, Cairo
  • (GMT+02:00)Africa, Gaborone
  • (GMT+02:00)Africa, Harare
  • (GMT+02:00)Africa, Johannesburg
  • (GMT+02:00)Africa, Juba
  • (GMT+02:00)Africa, Khartoum
  • (GMT+02:00)Africa, Kigali
  • (GMT+02:00)Africa, Lubumbashi
  • (GMT+02:00)Africa, Lusaka
  • (GMT+02:00)Africa, Maputo
  • (GMT+02:00)Africa, Maseru
  • (GMT+02:00)Africa, Mbabane
  • (GMT+02:00)Africa, Tripoli
  • (GMT+02:00)Africa, Windhoek
  • (GMT+02:00)Asia, Beirut
  • (GMT+02:00)Asia, Famagusta
  • (GMT+02:00)Asia, Gaza
  • (GMT+02:00)Asia, Hebron
  • (GMT+02:00)Asia, Jerusalem
  • (GMT+02:00)Asia, Nicosia
  • (GMT+02:00)Europe, Athens
  • (GMT+02:00)Europe, Bucharest
  • (GMT+02:00)Europe, Chisinau
  • (GMT+02:00)Europe, Helsinki
  • (GMT+02:00)Europe, Kaliningrad
  • (GMT+02:00)Europe, Kyiv
  • (GMT+02:00)Europe, Mariehamn
  • (GMT+02:00)Europe, Riga
  • (GMT+02:00)Europe, Sofia
  • (GMT+02:00)Europe, Tallinn
  • (GMT+02:00)Europe, Vilnius
  • (GMT+03:00)Africa, Addis Ababa
  • (GMT+03:00)Africa, Asmara
  • (GMT+03:00)Africa, Dar es Salaam
  • (GMT+03:00)Africa, Djibouti
  • (GMT+03:00)Africa, Kampala
  • (GMT+03:00)Africa, Mogadishu
  • (GMT+03:00)Africa, Nairobi
  • (GMT+03:00)Antarctica, Syowa
  • (GMT+03:00)Asia, Aden
  • (GMT+03:00)Asia, Amman
  • (GMT+03:00)Asia, Baghdad
  • (GMT+03:00)Asia, Bahrain
  • (GMT+03:00)Asia, Damascus
  • (GMT+03:00)Asia, Kuwait
  • (GMT+03:00)Asia, Qatar
  • (GMT+03:00)Asia, Riyadh
  • (GMT+03:00)Europe, Istanbul
  • (GMT+03:00)Europe, Kirov
  • (GMT+03:00)Europe, Minsk
  • (GMT+03:00)Europe, Moscow
  • (GMT+03:00)Europe, Simferopol
  • (GMT+03:00)Europe, Volgograd
  • (GMT+03:00)Indian, Antananarivo
  • (GMT+03:00)Indian, Comoro
  • (GMT+03:00)Indian, Mayotte
  • (GMT+03:30)Asia, Tehran
  • (GMT+04:00)Asia, Baku
  • (GMT+04:00)Asia, Dubai
  • (GMT+04:00)Asia, Muscat
  • (GMT+04:00)Asia, Tbilisi
  • (GMT+04:00)Asia, Yerevan
  • (GMT+04:00)Europe, Astrakhan
  • (GMT+04:00)Europe, Samara
  • (GMT+04:00)Europe, Saratov
  • (GMT+04:00)Europe, Ulyanovsk
  • (GMT+04:00)Indian, Mahe
  • (GMT+04:00)Indian, Mauritius
  • (GMT+04:00)Indian, Reunion
  • (GMT+04:30)Asia, Kabul
  • (GMT+05:00)Antarctica, Mawson
  • (GMT+05:00)Antarctica, Vostok
  • (GMT+05:00)Asia, Almaty
  • (GMT+05:00)Asia, Aqtau
  • (GMT+05:00)Asia, Aqtobe
  • (GMT+05:00)Asia, Ashgabat
  • (GMT+05:00)Asia, Atyrau
  • (GMT+05:00)Asia, Dushanbe
  • (GMT+05:00)Asia, Karachi
  • (GMT+05:00)Asia, Oral
  • (GMT+05:00)Asia, Qostanay
  • (GMT+05:00)Asia, Qyzylorda
  • (GMT+05:00)Asia, Samarkand
  • (GMT+05:00)Asia, Tashkent
  • (GMT+05:00)Asia, Yekaterinburg
  • (GMT+05:00)Indian, Kerguelen
  • (GMT+05:00)Indian, Maldives
  • (GMT+05:30)Asia, Colombo
  • (GMT+05:30)Asia, Kolkata
  • (GMT+05:45)Asia, Kathmandu
  • (GMT+06:00)Asia, Bishkek
  • (GMT+06:00)Asia, Dhaka
  • (GMT+06:00)Asia, Omsk
  • (GMT+06:00)Asia, Thimphu
  • (GMT+06:00)Asia, Urumqi
  • (GMT+06:00)Indian, Chagos
  • (GMT+06:30)Asia, Yangon
  • (GMT+06:30)Indian, Cocos
  • (GMT+07:00)Antarctica, Davis
  • (GMT+07:00)Asia, Bangkok
  • (GMT+07:00)Asia, Barnaul
  • (GMT+07:00)Asia, Ho Chi Minh
  • (GMT+07:00)Asia, Hovd
  • (GMT+07:00)Asia, Jakarta
  • (GMT+07:00)Asia, Krasnoyarsk
  • (GMT+07:00)Asia, Novokuznetsk
  • (GMT+07:00)Asia, Novosibirsk
  • (GMT+07:00)Asia, Phnom Penh
  • (GMT+07:00)Asia, Pontianak
  • (GMT+07:00)Asia, Tomsk
  • (GMT+07:00)Asia, Vientiane
  • (GMT+07:00)Indian, Christmas
  • (GMT+08:00)Antarctica, Casey
  • (GMT+08:00)Asia, Brunei
  • (GMT+08:00)Asia, Hong Kong
  • (GMT+08:00)Asia, Irkutsk
  • (GMT+08:00)Asia, Kuala Lumpur
  • (GMT+08:00)Asia, Kuching
  • (GMT+08:00)Asia, Macau
  • (GMT+08:00)Asia, Makassar
  • (GMT+08:00)Asia, Manila
  • (GMT+08:00)Asia, Shanghai
  • (GMT+08:00)Asia, Singapore
  • (GMT+08:00)Asia, Taipei
  • (GMT+08:00)Asia, Ulaanbaatar
  • (GMT+08:00)Australia, Perth
  • (GMT+08:45)Australia, Eucla
  • (GMT+09:00)Asia, Chita
  • (GMT+09:00)Asia, Dili
  • (GMT+09:00)Asia, Jayapura
  • (GMT+09:00)Asia, Khandyga
  • (GMT+09:00)Asia, Pyongyang
  • (GMT+09:00)Asia, Seoul
  • (GMT+09:00)Asia, Tokyo
  • (GMT+09:00)Asia, Yakutsk
  • (GMT+09:00)Pacific, Palau
  • (GMT+09:30)Australia, Darwin
  • (GMT+10:00)Antarctica, DumontDUrville
  • (GMT+10:00)Asia, Ust-Nera
  • (GMT+10:00)Asia, Vladivostok
  • (GMT+10:00)Australia, Brisbane
  • (GMT+10:00)Australia, Lindeman
  • (GMT+10:00)Pacific, Chuuk
  • (GMT+10:00)Pacific, Guam
  • (GMT+10:00)Pacific, Port Moresby
  • (GMT+10:00)Pacific, Saipan
  • (GMT+10:30)Australia, Adelaide
  • (GMT+10:30)Australia, Broken Hill
  • (GMT+11:00)Antarctica, Macquarie
  • (GMT+11:00)Asia, Magadan
  • (GMT+11:00)Asia, Sakhalin
  • (GMT+11:00)Asia, Srednekolymsk
  • (GMT+11:00)Australia, Hobart
  • (GMT+11:00)Australia, Lord Howe
  • (GMT+11:00)Australia, Melbourne
  • (GMT+11:00)Australia, Sydney
  • (GMT+11:00)Pacific, Bougainville
  • (GMT+11:00)Pacific, Efate
  • (GMT+11:00)Pacific, Guadalcanal
  • (GMT+11:00)Pacific, Kosrae
  • (GMT+11:00)Pacific, Noumea
  • (GMT+11:00)Pacific, Pohnpei
  • (GMT+12:00)Asia, Anadyr
  • (GMT+12:00)Asia, Kamchatka
  • (GMT+12:00)Pacific, Fiji
  • (GMT+12:00)Pacific, Funafuti
  • (GMT+12:00)Pacific, Kwajalein
  • (GMT+12:00)Pacific, Majuro
  • (GMT+12:00)Pacific, Nauru
  • (GMT+12:00)Pacific, Norfolk
  • (GMT+12:00)Pacific, Tarawa
  • (GMT+12:00)Pacific, Wake
  • (GMT+12:00)Pacific, Wallis
  • (GMT+13:00)Antarctica, McMurdo
  • (GMT+13:00)Pacific, Apia
  • (GMT+13:00)Pacific, Auckland
  • (GMT+13:00)Pacific, Fakaofo
  • (GMT+13:00)Pacific, Kanton
  • (GMT+13:00)Pacific, Tongatapu
  • (GMT+13:45)Pacific, Chatham
  • (GMT+14:00)Pacific, Kiritimati

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    Jonathan Schulman, CeXperentia

    If your mission statement includes the words "Customer Experience," how can you be certain that you are truly delivering on that promise? Discover the strategies employed by top retailers, both big and small, to provide an exceptional customer experience, and learn how to effectively measure its success.



    Hosted by the Home Furnishings Association
    Sponsored by Synchrony

    Add to Calendar 2024/01/29 14:30:00 2024/01/29 15:30:00 America/Los_Angeles Measuring Customer Experience: Are You Living up to Your Mission? Jonathan Schulman, CeXperentia

    If your mission statement includes the words "Customer Experience," how can you be certain that you are truly delivering on that promise? Discover the strategies employed by top retailers, both big and small, to provide an exceptional customer experience, and learn how to effectively measure its success.



    Hosted by the Home Furnishings Association
    Sponsored by Synchrony     Las Vegas Market - Building B, Space 1050 - HFA Resource Center false MM/DD/YYYY 60 OPAQUE aPLvdTUWZzSbYtnlHmQy232024
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    Las Vegas Market - Building B, Space 1050 - HFA Resource Center

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    Kaprice Crawford, kcrawford@nahfa.org

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