Qualtrics CX 2022 trends: listening smarter, acting faster

You’re Invited!
Over the last two years, customers have adopted new buying habits, new channels, and new preferences - they’re not looking back and neither should you.

Join Qualtrics CX expert and strategist Dr. Elizabeth ErkenBrack to discover how your customer experience can deliver a competitive advantage that delights customers and inspires employees.

You’ll learn how to: 

• Address common challenges and blind spots in your CX program
• Recognize the emerging 2022 trends in CX, and identify the next steps for quick wins
• Ensure your CX program is delivering the best results

Bring your experiences, questions and best practices to share. You’ll be joined by other CX leaders and professionals for a conversation about what customers are demanding in exchange for their loyalty and share of wallet. 

Agenda
2:30pm CT
Doors open, check-in begins

3:00pm CT 
Thought leadership session with Elizabeth ErkenBrack

4:30 - 6:00pm CT
Topgolf and networking