Build resilience using learnings from incident communication patterns

Nora Jones, Senior Director of Product at PagerDuty and Founder of Jeli, will share the ways you can turn incidents into opportunities for growth and resilience, through a critical but often underlooked aspect: communication and coordination. Come hear how you can equip your team with the knowledge and skills to confidently navigate incidents, embrace failures as learning opportunities, bridge the executive-engineering gap, and shift from reactive to proactive approaches.