Wednesday, February 26, 8:30am - 9:00am (EST)
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24h
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Generative AI has already transformed customer interactions, but agentic AI takes it further by autonomously making decisions based on real-time data. In this session, we’ll explore how agentic AI adapts to customer behavior, streamlines processes, and boosts operational efficiency, all while enhancing the customer experience. We’ll also discuss how integrating safety oversight ensures AI-driven interactions remain safe, compliant, and transparent—building trust while elevating service.
Get ready to discover the future of smarter, more responsible customer service.
Generative AI has already transformed customer interactions, but agentic AI takes it further by autonomously making decisions based on real-time data. In this session, we’ll explore how agentic AI adapts to customer behavior, streamlines processes, and boosts operational efficiency, all while enhancing the customer experience. We’ll also discuss how integrating safety oversight ensures AI-driven interactions remain safe, compliant, and transparent—building trust while elevating service.
Get ready to discover the future of smarter, more responsible customer service.
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Chelsea Junget, chelsea.junget@talkdesk.com