Thursday, September 19, 4:00am - 10:00am (EDT)
The retail sector continues to be in a state of upheaval. On one hand, the vertical continues to deal with a prolonged period of economic turbulence whilst on the other, it's having to push ahead to meet customer demands by being at the forefront of tech innovation and advancement. These factors, paired with the need to both offer ever-growing channel preferences whilst simplifying the blurring of lines between physical and digital and offer best-in-class customer services, means every retailer is faed with a series of predicaments...
Are you in tune with what your customers are saying? Are your XM programmes meeting ever changing shopper expectations? How good are you at communicating results and mobilising teams to take the correct actions?
Let us help you answer those questions, and more, by joining us and your fellow retailers as we explore the latest trends in the retail XM and learn from the peers how they continue to build differentiated, omni-channel customer experiences at scale.
This is an invitation only event where you will hear from some of our leading customers as well as Qualtrics’ brightest minds in retail. On top of this, you will have the opportunity to connect with other practitioners, meet your Qualtrics fans team and enjoy an exchange of ideas with the other brands facing the same challenges as you.
P.S. Please bring your tech question(s) along too! We have it covered! Just let us know and we will arrange some time with our talented Technical Experts in the afternoon
Qualtrics London Office, WeWork Building, 10 York Road, London, SE1 7ND
Qualtrics Team, success@qualtrics.com