Tuesday, March 19, 2:30pm - 6:00pm (EDT)
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24h
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Join Qualtrics on March 19th in Dallas, Texas as we bring together leaders in the hospitality, entertainment and retail space to network and hear how leading brands are building deeper human connections with customers and employees.
Agenda:
1:30: Welcome & Introductions
2:00-2:45: Positive Customer & Employee Impact - Ben Granger, Chief Workplace Psychologist, Qualtrics
3:00-3:45: Governance: Optimize your Organization to Scale and Upskilling Frontline Ops on CX - Jessica Kwa, Regional Head of CX Strategy, Qualtrics
3:45 - 4:15: BreakJoin Qualtrics on March 19th in Dallas, Texas as we bring together leaders in the hospitality, entertainment and retail space to network and hear how leading brands are building deeper human connections with customers and employees.
Agenda:
1:30: Welcome & Introductions
2:00-2:45: Positive Customer & Employee Impact - Ben Granger, Chief Workplace Psychologist, Qualtrics
3:00-3:45: Governance: Optimize your Organization to Scale and Upskilling Frontline Ops on CX - Jessica Kwa, Regional Head of CX Strategy, Qualtrics
3:45 - 4:15: BreakQualtrics Dallas Office 6105 Tennyson Pkwy Suite 200 Plano, TX 75024
Qualtrics Team, success@qualtrics.com