Qualtrics leadership summit for hospitality, retail and entertainment

Tuesday, March 19, 2:30pm - 6:00pm (EDT)

Time shown in-04:00 America, New York

Join Qualtrics on March 19th in Dallas, Texas as we bring together leaders in the hospitality, entertainment and retail space to network and hear how leading brands are building deeper human connections with customers and employees.

This exclusive event is a chance for operational, team member and customer focused leaders to gather in a small group discussion forum and focus on topics such as optimizing frontline teams to help drive better business outcomes at scale.

Agenda:

1:30: Welcome & Introductions

2:00-2:45: Positive Customer & Employee Impact - Ben Granger, Chief Workplace Psychologist, Qualtrics

3:00-3:45: Governance: Optimize your Organization to Scale and Upskilling Frontline Ops on CX - Jessica Kwa, Regional Head of CX Strategy, Qualtrics

3:45 - 4:15: Break

4:15-5:00: Innovation Spotlight: Activating AI in the Frontline - Manisha Powar, Director of Product Management, Qualtrics

Add to Calendar 2024/03/19 13:30:00 2024/03/19 17:00:00 America/Chicago Qualtrics leadership summit for hospitality, retail and entertainment

Agenda:

1:30: Welcome & Introductions

2:00-2:45: Positive Customer & Employee Impact - Ben Granger, Chief Workplace Psychologist, Qualtrics

3:00-3:45: Governance: Optimize your Organization to Scale and Upskilling Frontline Ops on CX - Jessica Kwa, Regional Head of CX Strategy, Qualtrics

3:45 - 4:15: Break

4:15-5:00: Innovation Spotlight: Activating AI in the Frontline - Manisha Powar, Director of Product Management, Qualtrics Qualtrics Dallas Office 6105 Tennyson Pkwy Suite 200 Plano, TX 75024 false MM/DD/YYYY 30 OPAQUE aafiBVKNczcJEUNkLmkN34551

Qualtrics Dallas Office 6105 Tennyson Pkwy Suite 200 Plano, TX 75024

Qualtrics Team, success@qualtrics.com

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